At a Glance
- Tasks: Manage contracts for student accommodation, ensuring top-notch service delivery and compliance.
- Company: Join Artic Building Services Ltd, a leader in M&E and Facilities Management.
- Benefits: Receive training, support, and a chance to work with blue-chip clients.
- Other info: Enjoy excellent career growth opportunities and a supportive team culture.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Strong organisational skills and a passion for operational excellence.
The predicted salary is between 40000 - 50000 € per year.
Overview
University College London, Monday to Friday, 8:30am to 5:30pm, Permanent.
Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. Via our standards and reputation within this industry, we have successfully attained a solid foundation of varied blue-chip clients both commercial and public. Training and support will be provided by the Business Unit Head, Helpdesk Manager and other Contract Managers, alongside core training on CAFM and contract operational activities.
The role carries overall contractual, operational and financial responsibility for contracts valued between £2m and £3m.
Responsibilities
- Ensure assigned contracts are provided with the existing/needed operational and technical standard of service delivery across all works on site.
- Ensure, with support from H&S parties, all works on site are delivered in a safe manner with all H&S company protocols adhered, escalating any queries or incidents immediately to internal parties, supporting with required resolution thereafter.
- Ensure that contracts are operated in accordance with the company’s procedures, operational and financial processes, client contract KPIs and work instructions.
- Responsible for the management and reporting of budgets and their expenditure.
- Ensure all works/records/compliance data are kept up to date on site and in the back office to the appropriate standards.
- Operate within financial budget constraints providing services which are cost effective and fit for purpose.
- Overall responsibility for process and site conduct on your contracts, of all staff either directly or indirectly employed covering services for which the company is responsible, escalating any issues to the relevant department management.
- Develop operating procedures and policies to achieve best working practices.
- Meet all key performance and management indicators within the contract and company alike.
- Develop client relationships to ensure retention of contract and future opportunities.
- Provide detailed quotes on contract plant/services with full scope and cost breakdown.
- Company CAFM training will be provided.
- Conduct quality assurance inspections on a predetermined amount of all works delivered and record.
- Self-audit and review weekly all core company CAFM reports ensuring they are within expected company parameters.
- Attend monthly contract review meetings and quarterly review meetings as required with Business Unit Head and Contract Managers.
- Provide technical and administrative support to the client and Artic support staff.
Health and Safety
As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.
Contracts Manager Student Accommodation employer: ICES: Data, Discovery, Better Health
Artic Building Services Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and training. With a focus on health and safety, and a commitment to maintaining high operational standards, employees can thrive in a dynamic environment while managing significant contracts. Located in the vibrant setting of University College London, this role provides unique opportunities for professional growth and the chance to build lasting client relationships within a respected firm.
Contact Detail:
ICES: Data, Discovery, Better Health Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager Student Accommodation
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Contracts Manager Student Accommodation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Manager role. Highlight relevant experience in managing contracts, budgets, and client relationships. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Artic Building Services. Share specific examples of your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Health & Safety Knowledge:Since health and safety is a big part of this role, make sure to mention any relevant training or experience you have in this area. We want to know that you can ensure safe operations on site!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all candidates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ICES: Data, Discovery, Better Health
✨Know Your Contracts Inside Out
Before the interview, make sure you understand the key aspects of contract management, especially in the context of student accommodation. Familiarise yourself with common KPIs and financial processes that are relevant to the role, as this will show your potential employer that you're serious about the position.
✨Demonstrate Your H&S Knowledge
Health and safety is a big deal in this role, so be prepared to discuss how you've ensured compliance in previous positions. Bring examples of how you've handled safety protocols and any incidents, as this will highlight your commitment to maintaining a safe working environment.
✨Showcase Your Client Relationship Skills
Building strong client relationships is crucial for retaining contracts. Think of specific instances where you've successfully managed client expectations or resolved conflicts. This will demonstrate your ability to foster positive relationships and ensure future opportunities.
✨Prepare Questions About Operational Procedures
Come equipped with questions about the company's operational procedures and how they align with best practices. This shows that you're not just interested in the role but also in how you can contribute to improving processes and achieving the company's goals.