At a Glance
- Tasks: Lead and manage Hard FM services in the education sector, ensuring compliance and efficiency.
- Company: Dynamic organisation focused on delivering top-notch facilities management in education.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Join a team dedicated to continuous improvement and client satisfaction.
- Why this job: Make a real impact in education by ensuring safe and efficient facilities.
- Qualifications: Leadership experience in FM, technical qualifications, and strong communication skills.
The predicted salary is between 42556 - 52012 £ per year.
The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities
- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
Skills & Experience
- Proven leadership experience in FM, preferably in the education sector
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
Qualifications
- Degree or equivalent experience in Facilities Management, Engineering, or a related field
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
What Success Looks Like
- Efficient, compliant, and sustainable operations across all sites
- High levels of client satisfaction and contract retention
- Empowered and high-performing teams
- Continuous innovation and process improvement
Business Unit Head - Education UCL employer: ICES: Data, Discovery, Better Health
As a leading employer in the education sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong commitment to professional development, we offer extensive training opportunities and career progression pathways, ensuring that our team members can grow alongside the organisation. Located in London, our dynamic environment not only provides access to a vibrant city but also allows for meaningful contributions to the educational landscape through our Hard FM services.
Contact Details:
ICES: Data, Discovery, Better Health Recruitment Team
