At a Glance
- Tasks: Analyse data and optimise facilities management through innovative reporting and system improvements.
- Company: Join a forward-thinking company focused on enhancing building services and operations.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborate in Agile teams and enjoy excellent career advancement opportunities.
- Why this job: Make a real impact by transforming data into actionable insights in a dynamic environment.
- Qualifications: Experience with SQL, data visualisation tools, and a degree or equivalent.
The predicted salary is between 35000 - 45000 € per year.
We are seeking a skilled Business Analyst to support the optimisation of our facilities management operations through data-driven insights, system improvements, and stakeholder collaboration. This role will play a key part in enhancing reporting, streamlining processes, and supporting enterprise systems used across building services, maintenance, logistics, and asset management.
Key Responsibilities
- Design, develop, and maintain dashboards and reports (Power BI, SSRS, Crystal Reports) to track KPIs across facilities operations, maintenance performance, and service delivery.
- Analyse operational data (e.g. work orders, asset performance, logistics) to identify trends and recommend improvements.
- Manage and optimise SQL-based data environments (including Azure SQL and SQL Server) to ensure performance, reliability, and scalability.
- Gather and document business requirements from stakeholders across engineering, operations, and support teams, translating them into technical solutions.
- Support and enhance enterprise systems (e.g. ERP/WMS/CAFM systems) to improve facilities and asset management processes.
- Develop and maintain SQL queries, stored procedures, and data pipelines to automate reporting and business processes.
- Provide first-line support for system users, troubleshooting issues and ensuring minimal disruption to operations.
- Customise and configure business systems and reporting tools to meet evolving company needs.
- Manage and prioritise system improvements and issue resolution through tools such as Jira.
- Collaborate within Agile project teams to deliver system enhancements and digital transformation initiatives.
Key Skills & Experience
- Strong experience with SQL (advanced querying, stored procedures, data modelling).
- Experience with data visualisation and reporting tools such as Power BI, SSRS, and Crystal Reports.
- Familiarity with Azure SQL and ETL tools (e.g. SSIS).
- Experience working with ERP or operational systems (e.g. SAP Business One, WMS, CAFM systems).
- Proven ability to gather and translate business requirements into technical solutions.
- Experience supporting and improving business processes in operational environments (e.g. logistics, maintenance, or service delivery).
- Exposure to Agile methodologies and tools such as Jira.
- Basic programming knowledge (e.g. Python or C#) is desirable.
- Degree qualified or equivalent.
Desirable
- Experience in facilities management, building services, or asset-intensive industries.
- Knowledge of KPI frameworks for maintenance, compliance, and service performance.
- Understanding of data pipelines and automation in operational environments.
Personal Attributes
- Strong problem-solving and analytical mindset.
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
- Proactive and detail-oriented, with a focus on continuous improvement.
- Ability to manage multiple priorities in a fast-paced operational environment.
What You’ll Be Working On
- CAFM systems (Plannon).
- Improving visibility of maintenance and service performance through dashboards.
- Streamlining reporting processes across facilities operations.
- Supporting digital transformation initiatives within building services.
- Enhancing system integration and data reliability across platforms.
Health and Safety
Always follow Artic company policies and procedures. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.
Business Data Analyst and Planon Super User employer: ICES: Data, Discovery, Better Health
Join a dynamic team in Bloomsbury where your expertise as a Business Data Analyst will drive meaningful improvements in facilities management operations. We offer a collaborative work culture that prioritises employee growth through continuous learning and development opportunities, alongside competitive benefits that support work-life balance. With a focus on innovation and digital transformation, you'll play a crucial role in optimising our systems and processes, making this an exciting and rewarding place to advance your career.
Contact Detail:
ICES: Data, Discovery, Better Health Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Data Analyst and Planon Super User
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management and data analysis sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboards, reports, and any SQL queries you've developed. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to data analysis and facilities management. Practice explaining your past projects and how you’ve used data to drive improvements. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Data Analyst and Planon Super User
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Data Analyst role. Highlight your experience with SQL, data visualisation tools like Power BI, and any relevant projects that showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your skills align with our needs. Don’t forget to mention your experience with Agile methodologies and any specific tools you've used.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a strong problem-solving mindset, especially when it comes to optimising processes and improving systems.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. Let’s get your application rolling!
How to prepare for a job interview at ICES: Data, Discovery, Better Health
✨Know Your Data Tools
Make sure you brush up on your SQL skills and get familiar with Power BI, SSRS, and Crystal Reports. Be ready to discuss how you've used these tools in past roles to analyse data and create reports. Showing that you can translate complex data into actionable insights will impress the interviewers.
✨Understand the Business Context
Before the interview, research the company’s facilities management operations and think about how your skills can optimise their processes. Prepare examples of how you've gathered business requirements and translated them into technical solutions in previous jobs. This shows you understand the role's impact on the business.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in operational environments and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your analytical mindset and ability to manage multiple priorities effectively.
✨Engage with Agile Methodologies
Since the role involves working within Agile project teams, be ready to talk about your experience with Agile methodologies and tools like Jira. Share examples of how you've contributed to system enhancements or digital transformation initiatives, demonstrating your proactive approach to continuous improvement.
