At a Glance
- Tasks: Drive sales strategy, manage accounts, and build strong client relationships.
- Company: Join Icertis, the global leader in AI-powered contract intelligence.
- Benefits: Enjoy hybrid working, competitive salary, and a vibrant team culture.
- Other info: Flexible work model with opportunities for professional growth and industry engagement.
- Why this job: Make an impact by optimising workflows and enhancing decision-making for clients.
- Qualifications: Experience in SaaS sales, strong communication skills, and fluency in German and English.
The predicted salary is between 118800 - 145200 £ per year.
As the Senior Director of Account Management, you will play a crucial role in driving our sales strategy and maintaining strong relationships with our valued clients. Your primary focus will be on managing and growing our existing accounts, ensuring customer satisfaction, and identifying new business opportunities. This is an individual contributor role with no people management responsibilities, based in the UK. We work in a hybrid model, with our team coming together twice a week at our centrally located London office. It’s a great opportunity to enjoy the flexibility of hybrid working while staying connected with colleagues, collaborating face-to-face, and being part of a vibrant UK team.
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders.
Experience selling SaaS solutions with embedded agentic AI, articulating the value of autonomous AI agents that optimize workflows, enhance decision-making, and drive business efficiency.
- Experience in managing complex accounts and building strong client relationships.
- Excellent communication and presentation skills, with the ability to articulate complex ideas.
- Strong leadership and team management skills.
- Proficiency in using CRM systems and sales enablement tools.
- Ability to work independently and manage multiple projects simultaneously.
- Fluency in German and English is required.
- Willingness to travel as needed.
- A results-driven and customer-centric mindset.
Manage and grow a portfolio of existing accounts, ensuring client satisfaction and retention. Cross-sell and upsell Icertis solutions to expand our footprint within client organizations. Build and nurture relationships with key stakeholders and CxO-level executives. Handle customer escalations and provide timely, effective solutions. Collaborate with the sales team to develop and execute account plans. Stay updated on industry trends and client needs to identify new business opportunities. Conduct regular performance reviews and provide feedback to the account management team. Ensure compliance with company policies and procedures. Represent Icertis at industry events and conferences.
Senior Director Account Management employer: Icertis
Icertis is an exceptional employer that prioritises employee experience and fosters a collaborative work culture in its London office. With a focus on professional growth, the company offers opportunities for skill development and encourages proactive problem-solving in a dynamic environment. Employees benefit from a supportive atmosphere that values their contributions and promotes a healthy work-life balance.
