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- Tasks: Provide technical support and collaborate with UK government customers on impactful projects.
- Company: Leading technology firm with a focus on public sector innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a team making a real difference in the public sector with cutting-edge technology.
- Qualifications: Strong skills in C#, ASP.NET, and troubleshooting required.
- Other info: Unique opportunity for SC clearance eligibility and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team. This hybrid role in Central London requires strong skills in C#, ASP.NET, and troubleshooting.
Responsibilities include:
- Providing technical support during go-live phases
- Collaborating directly with a UK government customer
Eligibility for SC clearance is mandatory, making this a unique opportunity for impactful work in the public sector.
Software Engineer, Customer Support - Hybrid, UK Gov Impact in London employer: Icertis
Contact Detail:
Icertis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer, Customer Support - Hybrid, UK Gov Impact in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the tech industry, especially those who have worked with UK government projects. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a GitHub profile showcasing your C# and ASP.NET projects. When you get that interview, we want to impress them with real examples of our work.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on troubleshooting scenarios. We can even do mock interviews with friends to build confidence and refine our answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight how our skills align with the role's requirements.
We think you need these skills to ace Software Engineer, Customer Support - Hybrid, UK Gov Impact in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with C# and ASP.NET. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or troubleshooting experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this hybrid role and how you can contribute to our Level 3 Customer Support team. Personalise it to show you understand the impact of working with a UK government customer.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet, especially when it comes to go-live phases!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this unique opportunity in the public sector.
How to prepare for a job interview at Icertis
✨Know Your Tech Inside Out
Make sure you brush up on your C# and ASP.NET skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tools, but that you can apply them effectively in real-world scenarios.
✨Understand the Customer's Needs
Since you'll be working directly with a UK government customer, it's crucial to understand their unique requirements and challenges. Research the public sector's tech landscape and think about how your skills can help address their needs. This will demonstrate your commitment to making an impact in this role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview, especially around providing technical support during go-live phases. Think of examples from your past experiences where you successfully resolved issues under pressure. This will highlight your problem-solving skills and ability to work collaboratively.
✨Get Familiar with SC Clearance
Since eligibility for SC clearance is mandatory, it’s a good idea to understand what this entails. Be prepared to discuss your background and any potential concerns that might arise during the clearance process. Showing that you’re proactive about this requirement can set you apart from other candidates.
