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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and maximise store profits.
- Company: Join one of the Best Big Companies to Work For, dedicated to its people and customers.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Be part of an inclusive culture that values personal development and teamwork.
- Qualifications: Previous retail management experience and strong communication skills required.
- Other info: Receive a £2 supplement for every hour shift managed.
The predicted salary is between 24000 - 36000 £ per year.
Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key responsibilities include:
Maximise profit:
Engage, develop & retain great people:
Doing the right processes and doing them right:
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
Required skills & experience:
What We Offer:
Apply now to join the team and start your Iceland story!
Shift Manager employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. Understanding what makes us a great place to work will help you align your approach during interviews and discussions, showcasing how you can contribute to our inclusive environment.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your previous roles. Highlight instances where you've successfully managed a team or improved store performance, as this will resonate well with our focus on effective management.
✨Tip Number 3
Prepare to discuss how you engage and develop team members. We value proactive support and personal development, so think of ways you've helped colleagues grow in their roles and how you can bring that to our team.
✨Tip Number 4
Showcase your customer service mindset. Be ready to talk about how you've gone above and beyond for customers in the past, as we pride ourselves on being the best place to shop and work, and your passion for service will stand out.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your ability to communicate effectively and lead a team, as these are key skills for the Shift Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to team development. Mention specific examples of how you've maximised profit or improved team engagement in previous roles.
Highlight Leadership Skills: In your application, focus on your leadership style and how it aligns with the company's values. Discuss how you can create an inclusive culture and motivate your team to deliver excellent service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Iceland
✨Show Your Leadership Skills
As a Shift Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, focusing on your approach to motivating and engaging team members.
✨Understand the Business
Familiarise yourself with the company's values and goals. During the interview, express your understanding of how maximising profit and customer satisfaction are key to the role, and provide insights on how you can contribute to these objectives.
✨Emphasise Communication Skills
Effective communication is vital in this role. Be ready to discuss how you communicate with your team and ensure tasks are completed efficiently. Highlight any experiences where clear communication led to improved performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of specific situations from your previous roles where you had to make quick decisions or resolve conflicts, and be ready to share those stories.
