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- Tasks: Deliver groceries and connect with customers while enjoying the open road.
- Company: Join a top-rated company that values its team and customers.
- Benefits: Enjoy a 15% discount, health care options, and at least 28 days holiday.
- Why this job: Stay active, independent, and make a difference in your community.
- Qualifications: Must have a full driving licence and a passion for customer service.
- Other info: Flexible shifts and opportunities for career growth await you.
Hourly rate: 13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands.
Join our team...
As a Technical Support & Sales Representative, you will be responsible for ensuring we are delivering on our customer experience promises. You will join a team of 10-15 Guides who interact with existing and potential GoDaddy customers. In this role, you will provide an exceptional GoDaddy customer experience (WOW Experience) to every customer by giving our customers the tools and insights to help transform their ideas into successful online ventures!
What you’ll get to do...
- Field inbound calls and exhibit the behaviours of WOW throughout the entire interaction.
- Provide consultation to customers regarding new products and services that will help their businesses succeed.
- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.
- Troubleshoot GoDaddy products as needed in order to deliver stellar customer service.
- Take full ownership of and provide a thorough resolution to customers.
- Meet metrics that could include but are not limited to Customer Availability, Net Promoter Score, and New Sales Per Day.
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritise in a high-volume, dynamic environment.
Your experience should include...
- 2+ years sales experience with a proven record of understanding customer needs.
- 2+ years experience in a commission, bonus, and/or metrics-driven environment.
- Ability to meet sales quotas while providing a great customer experience.
- Experience using a CRM or other customer management software.
- Great interpersonal skills and the ability to thrive, multi-task, and prioritise in a high-volume, dynamic environment.
- Proven ability to promote and build extraordinary customer rapport.
- Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time.
- Extensive knowledge of internet technology.
- Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls.
- This position requires a smart phone or other smart device that can (1) access the Google Play or Apple Store and install applications, and (2) receive SMS (text) messages in order to remotely access GoDaddy’s network resources.
You might also have...
- Experience owning and/or operating a small and/or midsize business (SMB).
Schedule
Our shifts may require working nights, weekends, and holidays.
Compensation
As with many sales roles, our compensation combines both an hourly rate ($17/hour) and variable incentive plan. Employees working full-time start annualised at $35,360 and those who meet 100% of target or more can expect to fall between $50k and $60k all in.
We’ve got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us...
GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success.
At GoDaddy, we know diverse teams build better products. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritise integrating diversity, equity, inclusion and belonging principles into the core of how we work every day, focusing not only on our employee experience, but also our customer experience and operations.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
Home Delivery Driver (Huyton) employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver (Huyton)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Iceland. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your delivery skills! As a Home Delivery Driver, you'll be the face of the company. So, practice how you present yourself and communicate with customers. A friendly smile and a positive attitude can go a long way!
✨Tip Number 3
Be ready for practical questions! Expect to discuss how you'd handle various driving scenarios or customer interactions. Think about your past experiences and how they relate to the role. This will help you stand out as a candidate who’s prepared and capable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Home Delivery Driver (Huyton)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and engaging. Remember, as a Home Delivery Driver, you'll be the face of our company, so showing your passion for customer service is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience, especially anything that shows off your driving skills and customer service prowess. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the Home Delivery Driver role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Iceland
✨Know the Route
Familiarise yourself with the delivery area before the interview. Being able to discuss local landmarks and efficient routes shows that you’re proactive and ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role is all about connecting with customers, so demonstrating your passion for helping others will set you apart.
✨Safety First
Brush up on safe driving practices and manual handling techniques. Be ready to discuss how you ensure safety while driving and loading/unloading goods, as this is crucial for the role.
✨Flexibility is Key
Be open about your availability and willingness to work varied shifts. Highlighting your flexibility shows that you can adapt to the needs of the business, which is a big plus for any employer.