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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Join Iceland, a leading grocery retailer known for its commitment to quality and service.
- Benefits: Enjoy competitive pay, supportive training, and flexible shifts from early morning to late evening.
- Why this job: Be the face of our brand, connect with customers, and thrive in a dynamic team environment.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Expect to assist in-store operations when needed, showcasing your teamwork skills.
Description
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to deliver can impress during interviews and show your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of our business, demonstrating your ability to handle various customer interactions positively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you manage a busy workload. Sharing examples of how you've successfully juggled multiple tasks in previous roles will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Show your team spirit! Be ready to talk about times when you've worked collaboratively with others, as teamwork is essential in this role, especially when helping out in-store.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any skills that demonstrate your ability to handle a hectic workload and work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for customer service. Mention specific examples of how you've provided excellent service in previous roles or situations.
Highlight Your Driving Experience: Since a valid driving licence is essential, ensure you clearly state your driving experience, including how long you've held your licence and any relevant driving qualifications or training.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your interpersonal skills and how you connect with customers.
✨Demonstrate Team Spirit
This role requires you to be a team player. Discuss your experiences working in teams and how you’ve contributed to achieving common goals. Mention any instances where you’ve helped out beyond your usual duties.
✨Be Ready for the Open Road
Since this job involves driving, make sure to express your enthusiasm for being on the road. Talk about your driving experience and how you handle the challenges that come with it, such as navigating busy streets or managing time effectively.
✨Prepare for Flexibility
Shifts can vary, so show that you're adaptable. Discuss your availability and willingness to work different hours, including early mornings and late evenings. This will demonstrate your commitment to the role and the company.
