At a Glance
- Tasks: Deliver shopping to customers, provide top-notch service, and assist in-store when needed.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and excellent people skills.
- Other info: Shifts range from early mornings to late evenings; flexibility is key!
The predicted salary is between 24000 - 36000 £ per year.
Description
Job title : Home Delivery Driver
Hourly rate : £13.27
Key Benefits : 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to :
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you :
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us :
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Additional InformationFull flexibility
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver faster but also impress your potential employer with your knowledge of the region.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a phone call or an in-person meeting, demonstrating your ability to connect with people and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of specific examples where you've successfully navigated difficult situations, as this will highlight your problem-solving skills and resilience.
✨Tip Number 4
Emphasise your teamwork abilities. Since the role requires collaboration with store operations, be ready to share experiences where you've worked effectively as part of a team, showing that you're adaptable and willing to help out wherever needed.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service, teamwork, and flexibility.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous driving roles, customer service experience, and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your interpersonal skills. Mention specific examples of how you've provided excellent customer service in the past and your enthusiasm for being part of a supportive team.
Highlight Your Driving Experience: Since a valid driving licence is essential, ensure you clearly state your driving experience, including how long you've held your licence and any relevant driving qualifications. This will help demonstrate your suitability for the role.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people and provide exceptional service.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, like jumping on the checkout or assisting with stock.
✨Highlight Your Driving Experience
Since a valid driving licence is essential, make sure to talk about your driving history. Mention how long you've been driving, any relevant experience you have with deliveries, and your understanding of road safety. This will reassure them of your capability behind the wheel.
✨Prepare for Flexibility Questions
Shifts can start early and finish late, so be ready to discuss your availability. Show that you're flexible and willing to adapt to the demands of the job. You might want to mention any previous roles where you had to manage varying schedules or workloads.