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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service while supporting store operations.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and make a real difference in their day.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts range from early mornings to late evenings, offering flexibility.
Overview
Our Home Delivery Drivers are ambassadors for our business. In this role you’ll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland. If you love the open road, have strong interpersonal skills and enjoy working as part of a supportive team, you could make a great Home Delivery Driver. We are looking for a real self-starter, someone who enjoys juggling a hectic workload, puts customers first and provides the best service to make a difference, despite the daily challenges you can expect on the road.
As part of your role as a Home Delivery Driver, you will also have a part to play with the wider store operation. We will need you to lend a hand when it’s needed; so whether that’s jumping on the checkout, or packing out stock, you will need to be a team player and provide our customers with the very best service.
Responsibilities
- Deliver shopping to customers’ doors and provide exceptional levels of customer service.
- Act as the face of Iceland and connect directly with customers on the road.
- Support wider store operations when needed (e.g., assist at checkout or pack out stock).
Qualifications
- Current driving licence held for at least 3 years and no more than 6 points.
- A winning way with people from all walks of life and strong interpersonal skills.
Shifts
Shifts can start as early as 6am and finish as late as 11pm.
Benefits
We offer a great rate of pay, as well as many other benefits. You will be supported, and we will train you in all aspects of the operation, ensuring that you reach excellence in your role.
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and the best routes to take. This will not only help you deliver efficiently but also impress during any interviews when discussing your knowledge of the region.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's at a café or a shop, showing that you can connect with customers will highlight your interpersonal skills.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of specific examples where you've successfully managed difficult situations, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Show your willingness to be a team player by sharing experiences where you've helped colleagues in previous roles. This will align well with the expectations of supporting wider store operations.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your interpersonal skills and ability to work in a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Home Delivery Driver. Mention your love for the open road and how you can provide exceptional customer service, connecting with customers effectively.
Highlight Your Driving Experience: Clearly state your driving licence details, including how long you've held it and any relevant driving experience. If you have a clean driving record, make sure to mention that as well.
Showcase Teamwork Skills: Since the role requires supporting wider store operations, include examples of how you've successfully worked as part of a team in previous jobs. This will demonstrate your ability to be a team player.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided exceptional customer service in the past. Highlight your ability to connect with people from all walks of life.
✨Demonstrate Team Spirit
This role requires you to be a team player. Discuss any experiences where you've worked collaboratively with others, whether in previous jobs or during group activities. Emphasise your willingness to help out in various store operations when needed.
✨Know the Road Rules
Make sure you're familiar with the driving regulations and safety protocols. Be ready to discuss your driving experience, including how long you've held your licence and any relevant driving achievements. This shows that you take road safety seriously.
✨Prepare for a Hectic Workload
The job can be fast-paced and challenging. Share how you manage stress and stay organised when juggling multiple tasks. Providing examples of how you've successfully handled busy periods in the past will demonstrate your ability to thrive in this environment.
