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- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Join Iceland, a leading grocery retailer known for its commitment to quality and service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts may start as early as 6am and can go until 11pm, including weekends.
The predicted salary is between 24000 - 36000 £ per year.
Description
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Additional Information: Must be able to work evenings and weekends.
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to deliver can impress during interviews and show your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of our business, practice how to handle various customer interactions positively and professionally.
✨Tip Number 3
Demonstrate your teamwork abilities. Think of examples where you've successfully worked as part of a team, as this role requires collaboration with colleagues in-store.
✨Tip Number 4
Be prepared for flexibility in your schedule. Show that you're willing to work weekends and varied shifts, as this is crucial for the Home Delivery Driver position.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Your Driving Experience: Make sure to emphasise your driving experience in your CV. Mention how long you have held your driving licence and confirm that you meet the requirements of having no more than 6 points.
Showcase Customer Service Skills: Since the role involves direct interaction with customers, highlight any previous experience in customer service. Use specific examples to demonstrate your interpersonal skills and ability to handle various situations.
Demonstrate Teamwork: Mention any experiences where you worked as part of a team. This could include examples from previous jobs or volunteer work where collaboration was key to success.
Tailor Your Application: Customise your application to reflect the specific qualities the company is looking for. Use keywords from the job description, such as 'self-starter', 'hectic workload', and 'team player' to align your application with their expectations.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any specific examples where you went above and beyond for a customer.
✨Demonstrate Team Spirit
This role requires teamwork, so be ready to talk about your ability to work with others. Share examples of how you've collaborated with colleagues in past jobs, especially in high-pressure situations.
✨Emphasise Your Driving Experience
Since a valid driving licence is essential, make sure to mention your driving history. Discuss your familiarity with local routes and any experience you have with delivery or logistics, as this will show your readiness for the role.
✨Prepare for Flexibility Questions
Shifts can vary, so be prepared to discuss your availability. Show that you're flexible and willing to work weekends or early mornings, as this demonstrates your commitment to the job and the team.
