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- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible shifts, and comprehensive training to excel in your role.
- Why this job: Be the face of our brand, connect with customers, and thrive in a supportive team environment.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts may vary, including early mornings and late evenings; weekend availability is essential.
Description
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes to ensure you can navigate efficiently. This will not only help you deliver on time but also impress during any interviews when discussing your knowledge of the region.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. Being able to articulate these experiences will demonstrate your commitment to providing exceptional service.
✨Tip Number 3
Be ready to discuss your teamwork experience, especially in fast-paced environments. Highlighting your ability to jump in and assist with various tasks, like checkout or stock packing, will show that you're a versatile team player.
✨Tip Number 4
Prepare to talk about your flexibility regarding shifts, especially weekends. Emphasising your willingness to work varied hours will make you a more attractive candidate for the Home Delivery Driver role.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service, teamwork, and flexibility.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous driving roles, customer service experience, and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your interpersonal skills. Mention specific examples of how you've provided excellent customer service in the past and your ability to handle a busy workload.
Highlight Your Driving Experience: Since a valid driving licence is essential, ensure you clearly state your driving experience, including how long you've held your licence and your clean driving record. This will demonstrate your suitability for the role.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
✨Be Ready for Flexibility
Shifts can start early and finish late, so it's important to show that you're flexible with your availability. Mention any past experiences where you've adapted to changing schedules or taken on extra responsibilities to meet team needs.
✨Highlight Your Driving Experience
Since a valid driving licence is essential, be ready to discuss your driving history. Talk about your experience on the road, any relevant training you've had, and how you ensure safety while driving. This will reassure them of your capability behind the wheel.
