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- Tasks: Deliver shopping to customers and provide top-notch service.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible shifts, and comprehensive training.
- Why this job: Be the face of our brand, connect with customers, and thrive in a supportive team environment.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts vary from early mornings to late evenings; flexibility is key.
Description
Job title : Home Delivery Driver
Hourly rate : £13.27
Key Benefits : 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to :
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you :
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us :
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver on time but also impress your potential employer with your initiative.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can set you apart from other candidates, as this role heavily relies on building rapport with customers.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of examples where you've successfully managed difficult situations or tight schedules, as this demonstrates your problem-solving abilities and resilience.
✨Tip Number 4
Emphasise your teamwork experience. Since you'll be required to assist in various store operations, sharing examples of how you've worked well in a team will highlight your adaptability and willingness to contribute beyond just driving.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any previous work that showcases your ability to handle a hectic workload and your interpersonal skills.
Craft a Strong Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the role. Mention your passion for customer service and your ability to work as part of a team, as these are crucial for this position.
Highlight Your Driving Experience: Since a valid driving licence is essential, make sure to mention your driving experience clearly. Include details about your licence status, how long you've held it, and any relevant driving jobs you've had in the past.
How to prepare for a job interview at Iceland
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your interpersonal skills and how you connect with customers.
✨Demonstrate Team Spirit
This role requires you to be a team player. Discuss your experiences working in a team environment and how you’ve contributed to achieving common goals. Mention any instances where you’ve helped out beyond your usual duties.
✨Emphasise Flexibility and Adaptability
With shifts starting as early as 6am and finishing as late as 11pm, it's crucial to show that you're flexible. Talk about your availability and willingness to adapt to changing schedules or tasks, which is key for this role.
✨Prepare for Practical Questions
Expect questions related to driving and handling deliveries. Brush up on road safety regulations and be ready to discuss how you would manage a hectic workload while ensuring timely deliveries.
