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- Tasks: Lead a team, maximise sales, and create an inclusive store culture.
- Company: Join one of the Best Big Companies to Work For.
- Benefits: 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Retail management experience preferred but not essential; strong communication skills required.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
Maximise profit:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to sell a 1 & save a 1 to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing the right processes and doing them right:
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all One Best Way processes.
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Duty Manager (Sheffield, South Yorkshire) employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Sheffield, South Yorkshire)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the Duty Manager role. We want you to shine, so rehearse your answers and be ready to showcase your leadership skills!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. It shows you care about the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Duty Manager (Sheffield, South Yorkshire)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you genuinely care about delivering great service and supporting your team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. We love seeing how your skills align with our values and the responsibilities of the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your key achievements and how they relate to the role without any fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Iceland
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for in a Duty Manager.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is key. Prepare examples from your past experiences where you’ve successfully led a team or improved team dynamics. Highlight how you can motivate others and create an inclusive environment.
✨Be Ready to Discuss Sales Strategies
Since maximising profit is a big part of the role, think about how you would approach driving sales in the store. Be prepared to discuss specific strategies you’ve used in the past or ideas you have for this position.
✨Demonstrate Your Customer-Centric Approach
The company prides itself on loving its customers. Share stories that illustrate your commitment to excellent customer service. Show how you’ve gone above and beyond to ensure customer satisfaction in previous roles.