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For Companies At a Glance
- Tasks: Lead shifts, maximise sales, and support team engagement in a vibrant retail environment.
- Company: Join one of the Best Big Companies to Work For, dedicated to customers and team wellbeing.
- Benefits: Enjoy 15% store discount, 28 days holiday, and clear career progression opportunities.
- Why this job: Be part of an inclusive culture that values personal development and teamwork.
- Qualifications: Retail management experience is a plus, but effective communication and enthusiasm are key.
- Other info: Receive a £2 per hour supplement while managing shifts and enjoy various employee perks.
The predicted salary is between 24000 - 33600 £ per year.
Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
Maximise profit:
Engage, develop & retain great people:
Doing the right processes and doing them right:
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
Required skills & experience:
What We Offer:
Apply now to join the team and start your Iceland story!
Duty Manager employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. As a Duty Manager, you'll need to embody the principles of customer service and teamwork that Iceland promotes. Show your enthusiasm for these values during any interactions you have with the team.
✨Tip Number 2
Demonstrate your leadership skills in previous roles. Think of specific examples where you've successfully managed a team or improved store performance. Be ready to discuss these experiences in detail, as they will highlight your capability to lead effectively.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn or even in-store if possible. Ask them about their experiences and what they value most about working at Iceland. This insider knowledge can help you tailor your approach and show genuine interest in the role.
✨Tip Number 4
Prepare to discuss how you would handle specific retail scenarios, such as managing stock levels or dealing with customer complaints. Being able to articulate your problem-solving strategies will demonstrate your readiness for the Duty Manager position.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in retail management or supervisory roles in your CV. Use specific examples that demonstrate your ability to lead a team, engage with customers, and drive sales.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and team development. Mention how your values align with the company's commitment to inclusivity and support for employees.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Iceland
✨Show Your Passion for Customer Service
As a Duty Manager, your role revolves around loving customers and ensuring they have the best experience. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your leadership approach during the interview. Discuss how you engage and develop your team, and provide specific instances where you've successfully motivated others to achieve their best.
✨Understand the Business Goals
Familiarise yourself with the company's objectives, especially around maximising profit and customer availability. Be ready to discuss how you can contribute to these goals through your management style and operational strategies.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to handle difficult situations or improve team performance, and be ready to explain your thought process.
