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For Companies At a Glance
- Tasks: Lead shifts, maximise sales, and support team engagement in a vibrant retail environment.
- Company: Join one of the Best Big Companies to Work For, dedicated to customers and team wellbeing.
- Benefits: Enjoy 15% store discount, 28 days holiday, and clear career progression opportunities.
- Why this job: Be part of an inclusive culture that values personal development and teamwork.
- Qualifications: Retail management experience is a plus, but effective communication and enthusiasm are key.
- Other info: Receive a £2 per hour supplement while managing shifts and enjoy various employee perks.
The predicted salary is between 24000 - 36000 £ per year.
Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
Maximise profit:
Engage, develop & retain great people:
Doing the right processes and doing them right:
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
Required skills & experience:
What We Offer:
Apply now to join the team and start your Iceland story!
Duty Manager employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. As a Duty Manager, you'll need to embody the principles of customer care and team support that are central to our success. Show your understanding of these values during any interactions you have with us.
✨Tip Number 2
Demonstrate your leadership skills in your previous roles. Be ready to share specific examples of how you've motivated a team or improved customer service. We value hands-on leadership, so highlight any experiences where you've set the pace for your team.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and decision-making. As a Duty Manager, you'll face various challenges, so showcasing your ability to think on your feet and make effective decisions will impress us.
✨Tip Number 4
Engage with our current employees if possible. Networking can provide valuable insights into the role and the company culture. This will not only help you understand what we’re looking for but also show your genuine interest in joining our team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Duty Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management or supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you have maximised profit, engaged with teams, and followed processes in previous positions. Make sure to convey your enthusiasm for creating an inclusive culture.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Iceland
✨Show Your Passion for Customer Service
As a Duty Manager, your role revolves around loving customers and ensuring they have the best experience. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your leadership approach during the interview. Discuss how you engage and develop your team, and provide specific instances where you've successfully motivated others to achieve their best.
✨Understand the Business Goals
Familiarise yourself with the company's objectives, especially around maximising profit and customer availability. Be ready to discuss how you can contribute to these goals through effective management and teamwork.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to manage a team or resolve conflicts, and be ready to explain your thought process.
