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For Companies At a Glance
- Tasks: Lead a team, manage shifts, and ensure great customer service.
- Company: Join a growing retail business that values its people.
- Benefits: Enjoy a 15% discount, 28 days holiday, and a competitive pay supplement.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail management experience is a plus, but passion and commitment matter most.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 24000 - 36000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep, always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including bank holidays).
Duty Manager - Retford in Worksop employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Retford in Worksop
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your past experiences relate to the Duty Manager role and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows that you’re keen on the position and appreciate their time!
We think you need these skills to ace Duty Manager - Retford in Worksop
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight any retail management or supervisory experience you have, even if it's not extensive. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and your commitment to delivering great customer service. Let us know why you’re excited about the opportunity to work with us at StudySmarter.
Showcase Your Leadership Skills: As a Duty Manager, leadership is key. In your application, share examples of how you've engaged and developed teams in the past. We love to see candidates who can inspire others and create an inclusive culture!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can motivate others and create an inclusive culture, as this aligns perfectly with what they’re looking for.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult customer or managing a busy shift. Think through these scenarios in advance and have clear, structured responses ready to show your problem-solving skills and customer focus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.