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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store sales.
- Company: Join one of the Best Big Companies to Work For with a focus on people.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career progression.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills required.
- Other info: Be part of an inclusive culture that values personal development and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities Include
- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, Develop & Retain Great People
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
Doing The Right Processes And Doing Them Right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required Skills & Experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Shift Manager in Welton employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Welton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the Shift Manager role.
✨Tip Number 2
Prepare for your interview by practising common questions. Think about how you can showcase your retail management experience and your passion for customer service. We want to see that enthusiasm!
✨Tip Number 3
Show off your leadership skills during the interview. Share examples of how you've engaged and developed your team in previous roles. We love to hear about your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Iceland.
We think you need these skills to ace Shift Manager in Welton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Shift Manager and how you can contribute to our team.
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. We love seeing how your past experiences align with our values and the responsibilities of the Shift Manager position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and culture. Understanding what makes them one of the Best Big Companies to Work For will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and engage a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. This will highlight your capability to support the management team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in the store. Think about scenarios related to customer service, team dynamics, and operational challenges. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Commitment to Development
The role requires a proactive approach to personal development and team engagement. Be ready to discuss how you’ve previously supported your colleagues' growth and how you plan to contribute to creating an inclusive culture. This shows that you’re not just focused on your own success but also on the team's.
