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- Tasks: Lead retail operations and ensure top-notch customer service.
- Company: Prominent grocery retailer in Warrington with a supportive culture.
- Benefits: 15% store discount, 28 days holiday, and career progression.
- Why this job: Make a difference in customer experience while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Join a dynamic team with great growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
A prominent grocery retailer based in Warrington is seeking a committed Duty Manager. In this role, you will lead retail operations, ensuring excellent customer service and team engagement.
You will be responsible for managing shifts, supporting team development, and implementing best practices.
This position offers benefits such as a 15% store discount, 28 days holiday, and career progression opportunities in a supportive environment.
Duty Manager: Lead Retail Team & Customer Experience in Warrington employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Retail Team & Customer Experience in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the grocery retailer on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Duty Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We should be ready to share specific examples of how we've handled challenging situations in retail.
✨Tip Number 3
Showcase your passion for customer experience! During interviews, let’s highlight our commitment to excellent service and how we can enhance the shopping experience for customers at the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Duty Manager: Lead Retail Team & Customer Experience in Warrington
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to highlight any previous experience in leadership roles. We want to see how you've motivated and developed your team in the past!
Customer Service is Key: This role is all about ensuring excellent customer service. Share specific examples of how you've gone above and beyond for customers in your previous jobs. We love to see that passion for customer experience!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, do some homework on the grocery retailer. Understand their values, mission, and what sets them apart in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a retail team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Emphasise Customer Experience
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Share specific instances where your actions led to improved customer satisfaction or loyalty.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and opportunities for development. This shows that you're not just interested in the job, but also in how you can grow within the company.
