At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive sales in-store.
- Company: Join a growing retail business that values its people and culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Supportive workplace with exciting development pathways and employee benefits.
- Why this job: Make a real impact by creating an inclusive environment and developing your team.
- Qualifications: Experience in retail management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work.
Responsibilities:
- Have a clear focus on delivering great availability for customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop and retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share knowledge to upskill the team.
- Complete actions set by your line manager on the back of the daily floor walk.
- Bring a positive approach to service, both in-store and delivered at the doorstep.
- Follow and implement all cash handling and security policies & processes.
- Provide the best digital service by implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications:
- Proven experience in a retail management or supervisory role.
- Effective communication skills with every colleague to deliver store tasks first time.
- Ability to plan and organise the shift, using every member of the team.
- Capability to provide balanced feedback to improve performance of colleagues.
- Ability to set the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager - Wakefield employer: Iceland Foods
At our Wakefield location, we pride ourselves on being an excellent employer that values our people as the cornerstone of our success. As a Shift Manager, you will benefit from a supportive and inclusive work culture, competitive discounts, and clear pathways for career development, all while contributing to a vibrant team dedicated to delivering exceptional service. Join us to enjoy a rewarding role where your contributions are recognised and celebrated, alongside opportunities for personal growth and progression.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Wakefield
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your experience in engaging and developing teams, as well as driving sales.
✨Tip Number 3
Show your passion for customer service during the interview. Share examples of how you've gone above and beyond to create a positive shopping experience for customers in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Manager - Wakefield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about becoming a Shift Manager and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management or supervisory roles. We’re looking for specific examples of how you've engaged and developed your team, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key tasks like driving sales and engaging with the team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved store performance. Highlight how you can motivate others and create an inclusive culture, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to their success.
✨Demonstrate Your Customer Focus
Since the role involves delivering great service, be ready to discuss how you would ensure customer satisfaction. Share specific strategies you've used in the past to enhance customer experience and how you plan to implement 'One Best Way' processes in the store.
