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- Tasks: Lead a team while delivering excellent customer service and driving sales.
- Company: Join a supportive and inclusive retail environment at Iceland.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression.
- Why this job: Make a real impact by leading a dynamic team and enhancing customer experiences.
- Qualifications: Retail management experience is a plus, but not essential.
- Other info: Great opportunities for personal development and a fun work culture.
As Team Leader you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts.
Key Responsibilities:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to \”sell a 1 & save a 1\” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people by proactively supporting and working with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all \”One Best Way\” processes.
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Experience in a retail management or supervisory role is ideal but not essential.
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Team Leader - Milford Haven employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Milford Haven
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can lead a team and engage customers.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully managed a team or improved customer service. Be ready to share these stories during your interview to demonstrate your fit for the Team Leader role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re enthusiastic about the position.
We think you need these skills to ace Team Leader - Milford Haven
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail! Share any experiences you've had that highlight your love for customer service and teamwork. We want to know why you’re excited about the Team Leader role!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Highlight your key skills and experiences that match the job description without waffling on.
Tailor Your Application: Make sure to customise your application for this specific role. Refer to the responsibilities and qualities mentioned in the job description, and explain how your background aligns with them. We love seeing candidates who take the time to connect their experience to what we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Iceland Foods
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Team Leader. Familiarise yourself with concepts like 'selling a 1 & saving a 1' and how to engage with customers effectively. This will show that you're serious about the role and ready to hit the ground running.
✨Show Your Leadership Skills
Be prepared to discuss your leadership style and how you motivate a team. Think of examples where you've successfully led a group or improved team performance. Highlighting your ability to communicate effectively and provide balanced feedback will resonate well with the interviewers.
✨Emphasise Team Engagement
Talk about your experience in creating an inclusive culture and how you support team development. Share specific instances where you've helped colleagues up-skill or fostered a positive work environment. This aligns perfectly with the company's focus on team engagement and personal development.
✨Be Customer-Centric
Demonstrate your passion for customer service by sharing stories of how you've gone above and beyond for customers in the past. Discuss how you plan to ensure great availability and a fantastic shopping experience for customers, as this is a core part of the role.