At a Glance
- Tasks: Lead a team while ensuring great customer availability and driving sales.
- Company: Join a supportive retail environment with a focus on teamwork and inclusivity.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career progression opportunities.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Retail management experience is a plus, but passion and communication skills matter most.
- Other info: Dynamic role with opportunities for personal development and a positive work culture.
The predicted salary is between 26000 - 36000 £ per year.
As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: proactively support and work with the Talking Shop Rep in your store; support team engagement in your store; play a part in creating an inclusive culture where everyone can be their best; take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing the right processes and doing them right: complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees; maintain a positive approach to service, both in store and at the doorstep, always aiming to be the best place to shop; follow and implement all cash handling and security policies & processes; play your part in providing the best digital service through implementing all "One Best Way" processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: love your customers by being approachable; look after our own by being respectful; work together by being enthusiastic; hate waste by taking action; care about the business and our people by being considerate.
Qualifications
- Experience in a retail management or supervisory role is ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Team Leader - Droitwich employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Droitwich
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how your experience aligns with the responsibilities of the role, especially around leadership and team engagement. We want you to shine!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm for retail and team leadership come through. Remember, they’re looking for someone who fits their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader - Droitwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight any retail management or supervisory experience you have, even if it's not extensive. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and leadership. Share specific examples of how you've engaged and developed teams in the past. We love hearing about your personal touch!
Showcase Your Customer Focus: In your application, emphasise your commitment to delivering great customer service. Talk about times when you've gone above and beyond for customers, as this aligns perfectly with our goal of being the best place to shop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join the StudySmarter family!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you motivate a team. Think of specific examples where you've successfully led a group or improved team dynamics. Highlight your ability to communicate effectively and provide balanced feedback, as these are crucial for the role.
✨Emphasise Customer Focus
Since the role is all about delivering great customer service, come ready with examples of how you've gone above and beyond for customers in the past. Discuss how you would implement the 'One Best Way' processes to enhance the shopping experience and drive sales.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their expectations for the Team Leader role, how they measure success, or what the team culture is like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.