At a Glance
- Tasks: Lead a team in a vibrant food warehouse, ensuring great customer service and team engagement.
- Company: Join one of the Best Big Companies to Work For with a focus on people and culture.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career progression opportunities.
- Why this job: Make a real impact by leading a passionate team and enhancing customer experiences.
- Qualifications: Retail management experience is a plus, but enthusiasm and teamwork are key!
- Other info: Be part of a supportive environment that values personal development and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate.
Required skills & experience:
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Team Leader - Derby Kingsway Food Warehouse employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Derby Kingsway Food Warehouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to engage and develop others.
✨Tip Number 3
Show your passion for customer service! Prepare to discuss how you would create an inclusive culture and ensure great availability for customers. Highlighting your commitment to service will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and starting your Iceland story!
We think you need these skills to ace Team Leader - Derby Kingsway Food Warehouse
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about leading a team and providing excellent service to our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the Team Leader role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Highlight how you can engage and develop your colleagues to create an inclusive culture.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life scenarios. Think about situations where you've maximised profit, improved customer service, or implemented processes effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about their approach to team engagement or how they support personal development within the company.