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- Tasks: Lead a team while managing shifts and ensuring great customer service.
- Company: Join one of the Best Big Companies to Work For, dedicated to its people and customers.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Be part of an inclusive culture that values personal development and teamwork.
- Qualifications: Retail management experience is a plus, but strong communication skills are essential.
- Other info: Receive a £2 per hour supplement for shift management.
The predicted salary is between 28800 - 43200 £ per year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As a Team Leader, you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key responsibilities include:
- Maximise profit:
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to \”sell a £1 & save a £1\” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Doing the right processes and doing them right:
- Complete any actions set for you by your line manager focusing on customer-facing areas.
- Maintain a positive approach to service, both in store and at the doorstep, aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Contribute to providing the best digital service by implementing all \”One Best Way\” processes.
- Leadership:
- Lead your team by being approachable and respectful.
- Work enthusiastically with your team.
- Hate waste and take action to reduce it.
- Care about the business and our people by being considerate.
Experience in retail management or supervisory role is ideal but not essential. You should be able to communicate effectively, plan and organize shifts, provide constructive feedback, and set the pace for your team to deliver a great store.
Benefits include:
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential support.
- Clear career pathways with development opportunities.
- A supportive and inclusive work environment.
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Team Leader employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with our company culture and values. As a Team Leader, you'll need to embody the spirit of teamwork and customer care that we pride ourselves on. Show your passion for creating an inclusive environment during any interactions you have with us.
✨Tip Number 2
Demonstrate your leadership skills in your previous roles. Think about specific examples where you've successfully led a team or improved team engagement. Be ready to discuss these experiences in detail, as they will highlight your ability to motivate and develop others.
✨Tip Number 3
Prepare to discuss how you can maximise profit and improve customer availability. Research our current promotions and think of innovative ideas that could contribute to our sales goals. Showing initiative and a proactive mindset will set you apart from other candidates.
✨Tip Number 4
Engage with our community and understand our customer base. Being able to relate to our customers and their needs is crucial. Consider visiting one of our stores to get a feel for the environment and the team dynamics before your interview.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise any leadership skills and your ability to engage and develop a team, as these are key aspects of the Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team engagement. Mention specific examples of how you've maximised profit or improved team performance in previous roles to demonstrate your suitability for the job.
Highlight Relevant Skills: In your application, focus on skills such as effective communication, planning and organisation, and providing constructive feedback. These are essential for leading a team and ensuring a positive store environment.
Show Enthusiasm for the Company: Express your excitement about joining a company known for its commitment to its people and customers. Mention how you align with their values and how you can contribute to creating an inclusive culture within the team.
How to prepare for a job interview at Iceland Foods
✨Show Your Passion for Leadership
As a Team Leader, it's crucial to demonstrate your enthusiasm for leading a team. Share examples of how you've motivated others in the past and how you plan to engage and develop your team in this role.
✨Understand the Business Goals
Familiarise yourself with the company's objectives, especially around maximising profit and customer satisfaction. Be prepared to discuss how you can contribute to these goals through effective team management and sales strategies.
✨Emphasise Communication Skills
Effective communication is key in a leadership role. Highlight your ability to provide constructive feedback and maintain open lines of communication with your team. Prepare to discuss how you would handle conflicts or challenges within the team.
✨Demonstrate a Commitment to Inclusivity
The company values an inclusive culture, so be ready to talk about how you would foster an environment where everyone feels valued. Share any experiences you have in promoting diversity and inclusion within a team setting.
