Export Compliance Coordinator at Iceland Foods in Shotton

In this role, you’ll support the smooth export of products from the UK to the ROI, EU and wider international markets. You’ll coordinate the documentation required for shipments that need Export Health Certificates (official paperwork required for certain exported goods). Working closely with suppliers and internal teams, you’ll gather and chase key information to ensure export paperwork is accurate, complete and submitted on time. Your work will help keep shipments moving and prevent delays at the border. You’ll also keep the Export Compliance Manager and Supply Chain teams updated on progress, ensuring everyone has clear visibility of timelines and any risks. This is a fast-paced, detail-focused role where your organisation and communication skills will make a real impact. This role would suit someone with strong administrative experience who enjoys working in a fast-paced, detail-focused environment.

Responsibilities

• Coordinating export certification processes to ensure the timely movement of goods from the UK to international markets.
• Gathering key information from internal teams and suppliers to ensure all export documentation is accurate and complete.
• Proactively communicating with suppliers to obtain required documents (e.g. attestations, approval numbers, import certificates and processing confirmations) on time and in full.
• Tracking progress and providing regular updates to the Export Compliance Manager to ensure alignment on timelines and priorities.
• Supporting liaison with Official Veterinarians and relevant regulatory bodies to ensure certifications are completed to schedule.
• Building strong, collaborative relationships with suppliers and internal stakeholders to keep processes running smoothly.
• Adapting quickly to changing requirements, managing multiple priorities in a fast-paced environment.

What success looks like

• Export documentation completed on time with no shipment delays.
• Zero border issues due to incorrect or incomplete certification.
• High-quality, accurate information received from suppliers first time, reducing rework and delays.

Qualifications and Experience

• Experience in a similar role is beneficial, but not essential. We’re open to candidates with strong administrative experience.
• Excellent attention to detail, with the ability to work accurately across high volumes of information.
• Strong organisational skills, with the ability to prioritise and manage multiple tasks effectively.
• Confident communication skills, both written and verbal, with the ability to work with a range of stakeholders and suppliers.
• Proactive and self-motivated, with a willingness to take ownership and see tasks through to completion.
• Comfortable working in a fast-paced environment and meeting deadlines.
• Good IT skills, including experience using systems and online portals.

What you’ll bring

• A proactive mindset, taking ownership of your work and consistently looking for ways to improve performance.
• A strong focus on delivery, with the ability to work at pace and stay focused under pressure.
• A collaborative approach, building strong working relationships across teams.
• A positive, can-do attitude, with a willingness to support colleagues and contribute to a strong team environment.
• Openness to feedback, using it to continuously develop and improve both individual and team performance.
• Self-awareness and professionalism, understanding how your approach impacts others.
• The ability to influence and engage others, building trust and effective relationships across teams.

Why Iceland?

Our values matter and we’re proud of the culture we’ve built - one that’s fast-paced, supportive and focused on doing the right thing for our customers. We’re committed to supporting your career growth and development, offering opportunities to learn, develop and make a real impact in a role where your work directly supports the movement of goods across international markets.

Candidate Profile

• Takes pride in their work and represents the brand positively.
• Puts the customer at the heart of what they do.
• Brings energy, pace and a sense of urgency.
• Maintains a positive outlook, even when challenges arise.
• Is always looking for ways to improve and challenge the status quo.

What You'll Get From Us

A competitive salary with a comprehensive benefits package. 25 days holiday plus 8 bank holidays. Employee discounts, including 15% store discount and 30% Club. Individual restaurant discount, charity fundraising events, long service awards, reward and recognition. Plus, a range of additional benefits to support your wellbeing.