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- Tasks: Deliver shopping and connect with customers while ensuring excellent service.
- Company: Join Iceland, a company that values customer service and teamwork.
- Benefits: Enjoy competitive pay, discounts, holiday perks, and health care options.
- Why this job: Stay active, independent, and engage with people every day.
- Qualifications: Must have a valid driving licence and a passion for customer service.
- Other info: Flexible shifts and opportunities for career growth await you!
We are hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role, you’ll be delivering shopping and connecting directly with customers as the face of Iceland.
In this role you can expect to:
- Ensure safe van loading procedures are followed (i.e. heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; the patterns can vary between 6am & 11pm.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or offsites.
Your experience should include:
- 2+ years sales experience with a proven record of understanding customer needs.
- 2+ years experience in a commission, bonus, and/or metrics-driven environment.
- Ability to meet sales quotas while providing a great customer experience.
- Experience using a CRM or other customer management software.
- Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment.
- Proven ability to promote and build extraordinary customer rapport.
- Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time.
- Extensive knowledge of internet technology.
- Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls.
This position requires a smartphone or other smart device that can access the Google Play or Apple Store and install applications, and receive SMS (text) messages in order to remotely access GoDaddy’s network resources.
Compensation and Benefits:
- Hourly rate: $13.27.
- Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday.
We offer a range of total rewards that may include paid time off, retirement savings, bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave.
What to expect from us (Benefits list):
- 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Shopping Delivery Specialist (Strood) employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shopping Delivery Specialist (Strood)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GoDaddy and its values. This will help you connect with the hiring manager and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your true self shine during the interview. GoDaddy values diversity and individuality, so being authentic can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace Shopping Delivery Specialist (Strood)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Home Delivery Driver. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Home Delivery Driver. Familiarise yourself with safe driving practices, van loading procedures, and the importance of excellent customer service. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
As the face of Iceland, you'll be interacting directly with customers. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your commitment to delivering a WOW experience.
✨Demonstrate Your Time Management Abilities
This role requires you to work independently and manage your time efficiently. Be ready to discuss how you prioritise tasks and handle multiple responsibilities. Share specific instances where you successfully managed your time under pressure, as this will highlight your ability to thrive in a dynamic environment.
✨Be Flexible and Open-Minded
The job may involve varying shift patterns and potentially hybrid or remote work. Show your willingness to adapt by discussing your flexibility in previous roles. Highlight any experiences where you successfully adjusted to changing circumstances, as this will reassure them that you're ready for whatever comes your way.