At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive sales.
- Company: Join a growing retail business that values its people.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Opportunities for personal development and progression await you.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Responsibilities
- Have a clear focus on delivering great availability for customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop and retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share knowledge to upskill the team.
- Complete actions set by your line manager on the back of the daily floor walk.
- Bring a positive approach to service, both in-store and delivered at the doorstep.
- Follow and implement all cash handling and security policies & processes.
- Provide the best digital service by implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications
- Proven experience in a retail management or supervisory role.
- Effective communication skills with every colleague to deliver store tasks first time.
- Ability to plan and organise the shift, using every member of the team.
- Capability to provide balanced feedback to improve performance of colleagues.
- Ability to set the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager - Sutton-in-Ashfield employer: Iceland Foods
At our Sutton-in-Ashfield location, we pride ourselves on being an employer that values its people and fosters a supportive and inclusive work environment. As a Shift Manager, you will benefit from clear career pathways, generous discounts, and a commitment to personal development, all while contributing to a culture where everyone can thrive. Join us to be part of a team that not only aims for retail excellence but also prioritises the well-being and growth of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Sutton-in-Ashfield
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your experience in engaging and developing teams, as well as driving sales.
✨Tip Number 3
Show your passion for customer service during the interview. Share examples of how you've gone above and beyond to create a positive shopping experience for customers in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Manager - Sutton-in-Ashfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about becoming a Shift Manager and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key tasks like driving sales and engaging with the team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved store performance. Highlight how you engage and develop your colleagues, as this is crucial for the role.
✨Emphasise Customer Focus
The job is all about delivering great service to customers. Be ready to discuss how you've previously ensured customer satisfaction and how you plan to maintain high standards in the store. Showing that you care about the customer experience will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
