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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive store sales.
- Company: Join Iceland Foods, a top-rated employer with a focus on people and culture.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career progression.
- Why this job: Be part of a supportive team and make a real impact in retail.
- Qualifications: Experience in retail management and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Shift Manager role at Iceland Foods
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, Develop & Retain Great People
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing The Right Processes And Doing Them Right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all “One Best Way” processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required Skills & Experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Retail
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Shift Manager employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Iceland Foods' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous experience aligns with the Shift Manager role. We want you to highlight your leadership skills and how you can engage and develop your team!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and we want you to feel confident walking into that room.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Shift Manager position!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great service and supporting your team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management. We’re looking for specific examples of how you've led a team or improved store performance.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Shift Manager role.
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research Iceland Foods. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and engage a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can create an inclusive culture and support your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios you might face as a Shift Manager, such as handling customer complaints or managing stock levels. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
