Shift Manager

Shift Manager

North East Full-Time 24000 - 36000 £ / year (est.) No home office possible
I

At a Glance

  • Tasks: Lead a team to maximise profits and create an amazing shopping experience.
  • Company: Join Iceland Foods, a top-rated company that values its people and customers.
  • Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
  • Why this job: Be part of a supportive culture where your leadership can shine and make a difference.
  • Qualifications: Experience in retail management and strong communication skills are essential.
  • Other info: Dynamic environment with exciting development opportunities and a focus on inclusivity.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Shift Manager role at Iceland Foods

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.

As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Responsibilities

  • Maximise profit: Have a clear focus on delivering great availability for your customers.
  • Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
  • Deliver on all agreed actions set for you by your line manager.
  • Engage, Develop & Retain Great People: Proactively support and work with the Talking Shop Rep in your store.
  • Support team engagement in your store.
  • Play a part in creating an inclusive culture where everyone can be their best.
  • Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
  • Doing The Right Processes And Doing Them Right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
  • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
  • Follow and implement all cash handling and security policies & processes.
  • Play your part in providing the best digital service through implementing all “One Best Way” processes.
  • Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers.
    • Love your customers by being approachable.
    • Look after our own by being respectful.
    • Work together by being enthusiastic.
    • Hate waste by taking action.
    • Care about the business and our people by being considerate.

Required Skills & Experience

  • Proven experience in a retail management or supervisory role.
  • Communicates effectively with every colleague to deliver store tasks first time, every time.
  • Plans and organises the shift, using every member of the team.
  • Provides balanced feedback when needed to improve the performance of every colleague.
  • Sets the pace of the team, when on shift, by being hands on to deliver a great store.

What We Offer

  • 15% discount in all Iceland and The Food Warehouse stores.
  • 28 days holiday (including Bank Holidays).
  • Christmas vouchers – increasing with length of service.
  • Refer a Friend scheme.
  • Christmas saving schemes.
  • Long service awards.
  • Option to join a healthcare plan.
  • Grocery Aid for free and confidential financial, emotional and practical support.
  • Clear career pathways with opportunities for development and progression.
  • A supportive and inclusive work environment.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Retail

Apply now to join the team and start your Iceland story!

#J-18808-Ljbffr

Shift Manager employer: Iceland Foods

Iceland Foods is an exceptional employer, recognised as one of the Best Big Companies to Work For, where our commitment to our teams and customers drives our success. As a Shift Manager, you will thrive in a supportive and inclusive work environment that prioritises personal development and offers clear career pathways, alongside attractive benefits such as a 15% discount, generous holiday allowance, and opportunities for progression. Join us to be part of a culture that values teamwork, respect, and customer care, making every day rewarding and meaningful.
I

Contact Detail:

Iceland Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

Tip Number 1

Get to know the company culture! Before your interview, check out Iceland Foods' social media and website. Understanding their values will help you connect with the team and show you're a great fit.

Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've led a team or improved processes. Be ready to share these stories during your interview to demonstrate your capability as a Shift Manager.

Tip Number 3

Engage with the team! If you get the chance, chat with current employees about their experiences. This not only gives you insights but also shows your genuine interest in being part of the Iceland family.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Iceland Foods.

We think you need these skills to ace Shift Manager

Retail Management
Supervisory Skills
Effective Communication
Team Planning and Organisation
Performance Feedback
Hands-on Leadership
Customer Service Orientation
Inclusivity and Team Engagement
Cash Handling Procedures
Process Implementation
Sales Maximisation
Problem-Solving
Adaptability
Proactive Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Shift Manager role shine through. We want to see how much you care about delivering great customer service and supporting your team!

Tailor Your CV: Make sure your CV highlights your relevant experience in retail management or supervisory roles. We’re looking for specific examples of how you've engaged and developed your team, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Iceland Foods

Know Your Stuff

Before the interview, make sure you understand Iceland Foods' values and how they relate to the Shift Manager role. Familiarise yourself with their commitment to customer service and team engagement, as this will show your genuine interest in the company.

Showcase Your Leadership Skills

Be prepared to discuss your previous experience in retail management or supervisory roles. Think of specific examples where you've successfully led a team, maximised profits, or improved customer satisfaction. This will demonstrate that you can hit the ground running.

Engage with the Interviewers

During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Iceland Foods and how they foster team engagement. This shows that you’re not only interested in the role but also in the people you’ll be working with.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, opportunities for personal development, or how success is measured in the Shift Manager role. This will highlight your proactive approach and eagerness to contribute.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>