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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive sales in-store.
- Company: Join a growing retail business that values its people and culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression.
- Why this job: Be part of a supportive team and make a real impact on customer experience.
- Qualifications: Retail management experience is a plus, but passion and commitment are key.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 13 - 16 £ per hour.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people:
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep, always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Sheffield Parkway employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sheffield Parkway
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Being able to demonstrate your ability to lead and support others will make you stand out as a candidate.
✨Tip Number 3
When you get the chance, ask questions during the interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you insight into what they value most in a Duty Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager - Sheffield Parkway
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you’re genuinely excited about delivering great service and leading a team!
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. We love seeing how your past experiences align with our values and responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you demonstrate your enthusiasm and readiness to take on the position.
✨Showcase Your Leadership Skills
As a Duty Manager, leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can create an inclusive culture and motivate your colleagues to achieve their best.
✨Emphasise Customer Focus
The job requires a strong focus on customer satisfaction. Be ready to discuss how you would ensure great availability for customers and drive sales. Share any relevant experiences where you’ve gone above and beyond to enhance the customer experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Duty Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
