Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver excellent customer service and drive sales while managing shifts.
- Company: Join a top-rated company that values its people and customers.
- Benefits: Enjoy a 15% discount, holiday pay, and career development opportunities.
- Why this job: Be part of a supportive team and make a real impact in retail.
- Qualifications: Retail experience preferred but not essential; strong communication skills needed.
- Other info: Flexible hours with evening shifts and clear pathways for career growth.
Overview
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As Team Leader you will work as a Retail Assistant and receive a ÂŁ2 per hour supplement for the time that you manage shifts., + Have a clear focus on delivering great availability for your customers.
Responsibilities
- Play an active role in your store to \”sell a £1 & save a £1\” to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all \”One Best Way\” processes.
Engage, develop & retain great people
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Leadership
- Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
- Candidates must be fully flexible and able to work a mix of Weekdays/Weekends and Mornings/Evenings.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
#J-18808-Ljbffr
Retail Assistant employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about loving customers, think of examples from your past experiences where you went above and beyond for someone.
✨Tip Number 3
Be ready to show your leadership potential! Even if you haven't been a manager before, think of times when you've taken charge or helped others. Share those stories during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and being part of something great.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We love candidates who are genuinely excited about helping customers and being part of a team. Share any relevant experiences that highlight your passion for the role.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills and experiences that align with what we’re looking for in a Retail Assistant. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and culture. Understand their commitment to customer service and team engagement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Team Leader, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you’ve successfully managed a team or resolved conflicts. Highlight how you can engage and develop others, as this is key to the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in a retail environment. Think about scenarios related to customer service, team dynamics, and sales strategies. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for personal development, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.