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For Companies At a Glance
- Tasks: Deliver shopping and connect with customers as the face of Iceland.
- Company: Join a top-rated company known for valuing its employees and customers.
- Benefits: Enjoy a 15% discount, minimum 28 days holiday, and optional health care plan.
- Why this job: Be part of a team that loves customers and rewards great service.
- Qualifications: Must have a full driving licence and a passion for customer service.
- Other info: Flexible shifts and opportunities for recognition and rewards await you.
The predicted salary is between 24000 - 36000 £ per year.
We're hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you'll be delivering shopping and connecting directly with customers as the face of Iceland.
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting and manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently and manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am and 11pm
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly and passionate about providing a good customer experience
- Are punctual and can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Benefits
- 15% discount
- Optional health care plan
- Grocery Aid
- Christmas vouchers
- Minimum 28 days holiday (including Bank Holidays)
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
Home Delivery Driver - Poole employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver - Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Iceland. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and any relevant experience you have. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! Even though this is a driving job, showing up looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Iceland well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace Home Delivery Driver - Poole
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and driving. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Home Delivery Driver role. Highlight any relevant experience you have with driving, customer service, or working independently. This shows us that you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, we’re looking for someone who can manage their time efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Home Delivery Driver. Familiarise yourself with safe van loading procedures, customer service expectations, and the importance of punctuality. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
As the face of Iceland, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving an issue to simply making someone's day better. Highlighting these moments will demonstrate your passion for providing a great experience.
✨Demonstrate Your Road Safety Awareness
Since you'll be driving, it's crucial to showcase your understanding of road safety. Be ready to discuss safe driving practices and how you ensure the delivery van is in top condition. Mention any relevant experience or training you have that relates to safe driving and vehicle checks.
✨Be Flexible and Ready to Adapt
The job requires flexibility with shifts, so be prepared to discuss your availability. Share examples of how you've successfully managed your time in previous roles, especially when working independently. This will reassure them that you can handle the varying shift patterns and still deliver excellent service.
