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For Companies At a Glance
- Tasks: Maximise store profit, lead the team, and ensure seamless operations.
- Company: Join a growing business that values its people and fosters a supportive culture.
- Benefits: Enjoy 15% discount, 33 days holiday, and clear career progression opportunities.
- Why this job: Be a key player in driving store success and developing your leadership skills.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Flexible working across different stores with a focus on team engagement.
The predicted salary is between 30000 - 42000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.
Responsibilities
- Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs.
- Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations.
- Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.
- Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards.
Requirements
- Proven experience in a retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage priorities.
- Customer-focused with a passion for delivering outstanding service.
- Strong problem-solving and decision-making abilities.
- Flexibility to work across different stores.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 33 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Deputy Manager - Llantrisant in Pontyclun employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Llantrisant in Pontyclun
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. We want to hear how you can motivate others and drive results, so be ready to share those experiences during your chat.
✨Tip Number 3
Don’t forget to ask questions! Show us that you’re engaged by asking about team dynamics, store goals, or how they measure success. It’s a great way to demonstrate your interest and also helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Deputy Manager - Llantrisant in Pontyclun
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your relevant experience in retail management and how you can contribute to maximising profit and engaging the team. We want to see how you fit into our culture!
Showcase Your Leadership Skills: In your application, don’t forget to mention specific examples of how you've led a team in the past. We love to see candidates who can demonstrate strong leadership and problem-solving abilities, so share those stories that show you can motivate and develop others.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Iceland Foods
✨Know Your Numbers
As a Deputy Manager, you'll need to be on top of store performance metrics. Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've maximised profit in previous roles and share specific examples of how you’ve driven sales or improved operations.
✨Showcase Your Leadership Style
Leadership is crucial for this role, so think about your approach to managing a team. Prepare to talk about how you engage and develop your team members. Share stories that highlight your ability to motivate others, resolve conflicts, and create an inclusive culture where everyone can thrive.
✨Demonstrate Problem-Solving Skills
Retail can be fast-paced and unpredictable, so be prepared to discuss how you handle challenges. Think of specific instances where you made decisions under pressure or solved problems effectively. This will show your potential employer that you can maintain operational standards even in tough situations.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the role and the company. Ask about the store's current challenges, team dynamics, or future goals. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
