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For Companies At a Glance
- Tasks: Lead the team, maximise profit, and ensure a seamless store operation.
- Company: Join Iceland Foods, one of the Best Big Companies to Work For.
- Benefits: Enjoy 15% discount, 33 days holiday, and clear career pathways.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Great opportunities for development and progression await you.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Deputy Manager role at Iceland Foods. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.
As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.
Key Responsibilities- Maximise profit by playing an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
- Focus on delivering great availability and cost controls through excellent processes.
- Create a culture of "sell a £, save a £" to maximise store sales and profit.
- Deliver on all agreed KPIs.
- Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
- Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
- Foster an inclusive culture where everyone can be their best at work.
- Take a proactive approach to upskilling the team using all available resources, development options, and on‑the‑job coaching to grow talent and improve capability.
- Manage the team effectively using performance processes and continuous conversations.
- Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
- Role model a proactive approach to service, both in‑store and at the doorstep, always aiming to be the best place to shop.
- Ensure all cash handling and security policies and processes are fully implemented in the store.
- Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
- Ensure legal compliance across all areas to minimise any risk to the business.
- Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.
- Lead by example to get the best from the team and provide the best service to customers.
- Be approachable and respectful to customers and colleagues.
- Work together with enthusiasm and take action to reduce waste.
- Show consideration for the business and its people.
- Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
- Communicate effectively, having regular conversations and listening to understand.
- Plan in advance, prioritising key tasks and activities.
- Set the pace of the team by being hands‑on to deliver a great store.
- Solve problems by making the right decisions for the store.
- Coach the team by asking the right questions to drive performance and help them be their best.
- Delegate tasks at the right time to the right colleagues.
- Motivate the team to deliver consistent operational standards.
- Proven experience in a retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast‑paced environment and manage priorities.
- Customer‑focused with a passion for delivering outstanding service.
- Strong problem‑solving and decision‑making abilities.
- Flexibility to work across different stores.
- 15% discount in all Iceland and The Food Warehouse stores.
- 33 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Deputy Manager in Peterborough employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Peterborough
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Iceland Foods. Understand their values and how they treat their customers and employees. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! As a Deputy Manager, you'll need to demonstrate your leadership skills. Think of specific examples where you've led a team or solved a problem effectively. Share these stories during your interview to showcase your experience and how you can contribute to the store's success.
✨Tip Number 3
Show your passion for customer service! Make sure to highlight your commitment to delivering outstanding service. Talk about times when you've gone above and beyond for customers, as this aligns perfectly with Iceland's focus on customer satisfaction.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Iceland Foods careers page. This not only streamlines the process but also shows your enthusiasm for the role. Plus, it gives us a chance to see your application in the best light!
We think you need these skills to ace Deputy Manager in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your retail management experience and how it aligns with our values at Iceland Foods. We want to see how you can contribute to our team!
Showcase Your Leadership Skills: In your application, emphasise your leadership and team management skills. Share examples of how you've motivated teams and improved performance in previous roles. We love seeing candidates who can lead by example!
Be Customer-Focused: Demonstrate your passion for outstanding customer service in your written application. Share specific instances where you've gone above and beyond for customers. At Iceland Foods, we believe that great service is key to our success!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We’re excited to hear from you and start your Iceland story!
How to prepare for a job interview at Iceland Foods
✨Know Your Numbers
As a Deputy Manager, you'll need to be on top of store performance metrics. Before the interview, brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've maximised profit in previous roles and what strategies you used to drive sales.
✨Showcase Your Leadership Style
Leadership is crucial for this role, so think about your approach to managing teams. Prepare examples of how you've engaged and developed team members in the past. Highlight any initiatives you've led that fostered an inclusive culture or improved team performance.
✨Demonstrate Problem-Solving Skills
Retail can be unpredictable, so be prepared to discuss how you've tackled challenges in a fast-paced environment. Think of specific instances where you made decisions that positively impacted store operations or customer service, and be ready to share those stories.
✨Align with Company Values
Iceland Foods prides itself on its commitment to customers and teams. Research their values and think about how your personal values align with theirs. During the interview, express your passion for delivering outstanding service and how you plan to contribute to their positive work environment.
