At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive sales in-store.
- Company: Join a growing retail business that values its people and culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Supportive workplace with various employee benefits and development pathways.
- Why this job: Make a real impact by creating an inclusive environment and developing your team.
- Qualifications: Experience in retail management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work.
Responsibilities
- Have a clear focus on delivering great availability for customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop and retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share knowledge to upskill the team.
- Complete actions set by your line manager on the back of the daily floor walk.
- Bring a positive approach to service, both in-store and delivered at the doorstep.
- Follow and implement all cash handling and security policies & processes.
- Provide the best digital service by implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications
- Proven experience in a retail management or supervisory role.
- Effective communication skills with every colleague to deliver store tasks first time.
- Ability to plan and organise the shift, using every member of the team.
- Capability to provide balanced feedback to improve performance of colleagues.
- Ability to set the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager - Oswestry employer: Iceland Foods
As a Shift Manager at our Oswestry location, you will be part of a dynamic team that values your contributions and fosters a supportive and inclusive work environment. With clear career pathways, generous benefits including a 15% discount and healthcare options, and a commitment to employee development, we ensure that our staff not only thrive in their roles but also enjoy a rewarding work-life balance. Join us to make a meaningful impact while growing your career in a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Oswestry
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your experience in engaging and developing teams, as well as driving sales.
✨Tip Number 3
Show your passion for customer service during the interview. Share examples of how you've gone above and beyond to create a positive shopping experience for customers in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our inclusive culture.
We think you need these skills to ace Shift Manager - Oswestry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight any retail management experience and how you've engaged with teams in the past. We want to see how you can bring your unique flair to our store!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for retail and how you align with our values. Share specific examples of how you've driven sales or developed team members, so we can see your potential right from the start.
Showcase Your Communication Skills:Effective communication is key in this role. In your application, demonstrate how you've successfully communicated with colleagues and customers alike. We love seeing candidates who can engage and inspire others!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key tasks like driving sales and engaging with the team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved store performance. Highlight how you can motivate others and create an inclusive culture, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows that you're not just looking for any job, but that you're keen on being part of their specific team.
✨Demonstrate Your Customer Focus
Since customer service is key in retail, be ready to discuss how you would ensure great availability and service for customers. Share any relevant experiences where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
