At a Glance
- Tasks: Lead a team while ensuring great customer availability and driving sales.
- Company: Join a supportive and inclusive environment at Mansfield Food Warehouse.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career pathways.
- Other info: Be part of a dynamic team with opportunities for personal growth.
- Why this job: Make a real impact by developing your team and enhancing customer experience.
- Qualifications: Retail management experience is a plus, but passion and communication skills matter more.
The predicted salary is between 12 - 14 £ per hour.
As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
Leadership
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Qualifications
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Team Leader - Mansfield Food Warehouse employer: Iceland Foods
As a Team Leader at Mansfield Food Warehouse, you will thrive in a supportive and inclusive work environment that prioritises employee development and engagement. With benefits such as a 15% discount across all stores, generous holiday allowances, and clear career pathways, this role offers not just a job, but a meaningful career where you can make a real impact on your team and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Mansfield Food Warehouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've engaged and developed a team. Be ready to share these stories during your interview.
✨Tip Number 3
Show your enthusiasm for customer service! Prepare to discuss how you would create an inclusive environment and ensure great availability for customers. They want to see your passion!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Mansfield Food Warehouse.
We think you need these skills to ace Team Leader - Mansfield Food Warehouse
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let us know why you love working in retail! Share any experiences that highlight your enthusiasm for customer service and how you’ve contributed to a positive shopping experience.
Highlight Your Leadership Skills:As a Team Leader, we want to see your leadership qualities shine through. Mention any past experiences where you've led a team or taken initiative, and how you’ve engaged and developed your colleagues.
Be Specific About Your Achievements:Don’t just list your responsibilities; tell us about your achievements! Use specific examples to demonstrate how you’ve driven sales or improved processes in previous roles. Numbers and results can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing and show us how your skills align with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Iceland Foods
✨Know Your Store
Before the interview, take some time to familiarise yourself with the Mansfield Food Warehouse. Understand their product range, current promotions, and customer service ethos. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to engage and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you can create an inclusive culture in the store.
✨Emphasise Customer Focus
The job requires a strong focus on customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to ensuring great availability and how you would implement the 'One Best Way' processes to enhance the shopping experience.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and opportunities for personal development. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
