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For Companies At a Glance
- Tasks: Lead shifts and support your team while delivering excellent customer service.
- Company: Join a growing retail business that values its people and culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression.
- Other info: Be part of an inclusive culture where everyone can thrive.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Retail management experience is a plus, but passion and teamwork are key.
The predicted salary is between 24000 - 30000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Tyldesley in Manchester employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Tyldesley in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Duty Manager.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role. Think about specific examples where you've engaged and developed a team or improved customer service.
✨Tip Number 3
Show enthusiasm during your interview! Let them see your passion for retail and how you can contribute to creating an inclusive culture. A positive attitude goes a long way!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you're keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager - Tyldesley in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering great service and supporting your team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. We love seeing how your past experiences align with our values and responsibilities, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like engaging with customers and supporting team development. This will help you demonstrate your enthusiasm and readiness to take on the position.
✨Showcase Your People Skills
As a Duty Manager, you'll be working closely with your team and customers. Prepare examples of how you've successfully engaged and developed people in previous roles. Highlight your ability to create an inclusive culture and how you can contribute to a positive work environment.
✨Demonstrate Your Sales Savvy
Since driving sales is a key part of the role, think of specific instances where you've contributed to sales growth in a retail setting. Be ready to discuss strategies you’ve used to enhance customer experience and how you can apply those to 'sell a 1 & save a 1' in this new role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows that you're genuinely interested in the role and eager to contribute to the business's success.