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For Companies At a Glance
- Tasks: Lead shifts, engage with customers, and drive sales in a dynamic retail environment.
- Company: Join a supportive team at Iceland, known for its inclusive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Be part of a company that values its people and promotes personal growth.
- Why this job: Make a real impact while developing your skills in a fun, fast-paced setting.
- Qualifications: Retail management experience is a plus, but passion and teamwork are key!
The predicted salary is between 24000 - 30000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Little Hulton in Manchester employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Little Hulton in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Duty Manager role.
✨Tip Number 3
Show off your people skills! As a Duty Manager, you'll be engaging with customers and your team. Be ready to share examples of how you've successfully managed a team or resolved customer issues in the past.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager - Little Hulton in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you're genuinely excited about joining our team and making a difference in our store.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail management or supervisory roles. We love seeing how your past experiences can contribute to our mission of delivering great service and engaging with customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This helps us understand how you can fit into our team seamlessly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with the key tasks like managing shifts, engaging with customers, and supporting your team. This will help you demonstrate your enthusiasm and readiness to take on the position.
✨Showcase Your People Skills
As a Duty Manager, you'll need to engage and develop your team. Be prepared to share examples of how you've successfully worked with others in the past. Highlight any experiences where you've supported team engagement or created an inclusive culture, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Customer Focus
The company values great customer service, so be ready to discuss how you would ensure a positive shopping experience. Think of specific instances where you've gone above and beyond for customers, and how you plan to implement the 'One Best Way' processes to enhance service delivery.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.