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For Companies At a Glance
- Tasks: Lead shifts and ensure top-notch customer experience in a busy retail environment.
- Company: Join a leading retail company in vibrant East Sussex.
- Benefits: Enjoy employee discounts and great opportunities for career progression.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in retail management or supervisory roles with strong communication skills.
- Other info: Dynamic team atmosphere with plenty of room for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in East Sussex is seeking a committed Duty Manager. In this role, you will oversee store operations, ensuring great availability for customers while leading a team.
Responsibilities include:
- Delivering service excellence
- Supporting store initiatives
- Following all operational policies
Ideal candidates will have experience in retail management or a supervisory role, along with strong communication and leadership skills. The role offers various perks, including employee discounts and opportunities for career progression.
Duty Manager - Lead Shifts & Customer Experience in London employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Lead Shifts & Customer Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Duty Manager positions and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to showcase your leadership skills and customer service experience.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for retail shine through. Share your ideas on improving customer experience and how you would lead a team to success.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Duty Manager position. Plus, you'll be one step closer to landing that dream job with all the perks that come with it!
We think you need these skills to ace Duty Manager - Lead Shifts & Customer Experience in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in retail management or supervisory roles. We want to see how you've led teams and delivered service excellence in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role. This shows us you’re genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the Duty Manager position.
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve service excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios related to customer service challenges or operational issues you've faced before, and be ready to discuss how you handled them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the store's current initiatives or how they measure success in customer experience. This shows you're proactive and genuinely interested in contributing to their goals.
