At a Glance
- Tasks: Lead shifts, engage with customers, and drive sales in a dynamic retail environment.
- Company: Join a growing business that values its people and fosters an inclusive culture.
- Benefits: Enjoy 15% discount, 28 days holiday, and clear career progression opportunities.
- Other info: Be part of a vibrant team with exciting growth potential.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Retail management experience is a plus, but passion and teamwork are key.
The predicted salary is between 24000 - 30000 £ per year.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.
Key Responsibilities
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Experience in a retail management or supervisory role ideal but not essential.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
Benefits
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Duty Manager - Hull Kingston in Kingston upon Thames employer: Iceland Foods
As a Duty Manager at our Hull Kingston location, you will be part of a dynamic team that values your contributions and fosters a supportive and inclusive work environment. With benefits such as a generous discount, 28 days of holiday, and clear pathways for career progression, we are committed to your personal and professional growth. Join us in creating an engaging culture where every team member can thrive and make a meaningful impact on our customers' experience.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Hull Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in retail management or teamwork.
✨Tip Number 3
Show your enthusiasm for the role! Talk about why you love working in retail and how you can contribute to creating an inclusive culture. Your passion can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate your excitement about joining their team.
We think you need these skills to ace Duty Manager - Hull Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you're genuinely excited about joining our team and making a difference in our store.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail management or supervisory roles. Even if it's not essential, we love seeing how your background aligns with our values and responsibilities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Iceland Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with key tasks like managing shifts, engaging with customers, and supporting team development. This will help you demonstrate your enthusiasm and readiness to take on the position.
✨Showcase Your People Skills
As a Duty Manager, you'll be working closely with your team and customers. Prepare examples of how you've successfully engaged and developed people in previous roles. Highlight your ability to create an inclusive culture and how you can contribute to team engagement in the store.
✨Demonstrate Your Sales Savvy
The job involves driving sales through initiatives like 'sell a 1 & save a 1'. Be ready to discuss your experience with sales strategies and how you can implement them effectively. Think of specific instances where you've contributed to sales growth in a retail environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
