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- Tasks: Lead a team to deliver excellent customer service and maximise store profits.
- Company: Join Iceland Foods, one of the Best Big Companies to Work For.
- Benefits: Enjoy a 15% discount, 28 days holiday, and clear career pathways.
- Why this job: Be part of a supportive team and make a real impact in retail.
- Qualifications: Experience in retail management and strong communication skills.
- Other info: Inclusive culture with opportunities for personal development and progression.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Shift Manager role at Iceland Foods. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up‐skilling the team.
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & process.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers – increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
Shift Manager in Kendal employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Kendal
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Iceland Foods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you can showcase your leadership skills and experience in engaging teams. We want to see your passion shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team at Iceland Foods.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them of your enthusiasm for the Shift Manager role. Plus, it shows you’re proactive, which is key in retail!
We think you need these skills to ace Shift Manager in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your retail management experience and any achievements that show you can deliver great results.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about joining Iceland Foods. Share specific examples of how you've engaged and developed teams in previous roles, as this is key for us.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you motivate your team. We want to see how you can create an inclusive culture and drive performance on the shop floor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Iceland Foods
✨Know the Company Inside Out
Before your interview, take some time to research Iceland Foods. Understand their values, mission, and what makes them one of the Best Big Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and engage a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Be ready to discuss how you can create an inclusive culture in the store.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios you might face as a Shift Manager, such as handling customer complaints or managing stock levels. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the store's success.
