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For Companies At a Glance
- Tasks: Deliver shopping and connect with customers while ensuring safe driving practices.
- Company: Join Iceland, a leading food warehouse known for excellent customer service.
- Benefits: Enjoy a 15% discount, optional health care, and minimum 28 days holiday.
- Why this job: Be the face of Iceland, enjoy flexibility, and make a real impact on customer satisfaction.
- Qualifications: Must have a full driving license for at least 3 years and a positive attitude.
- Other info: Opportunities for recognition and rewards for exceptional service await you!
Overview
We\’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you\’ll be delivering shopping and connecting directly with customers as the face of Iceland.
Responsibilities
- Ensure safe van loading procedures are followed (heavy lifting and manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently and manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am and 11pm
Requirements
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly and passionate about providing a good customer experience
- Are punctual and can work well to deadlines
- Can demonstrate a strong awareness of road safety
- Are able to work independently and manage your time effectively
Compensation
Hourly rate: 13.27
Benefits
- 15% discount
- Optional health care plan
- Grocery Aid
- Christmas vouchers
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver - Food Warehouse - Gapton Hall employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver - Food Warehouse - Gapton Hall
✨Tip Number 1
Familiarise yourself with the local area and the best routes for deliveries. This will not only help you navigate efficiently but also impress during any interviews when discussing your knowledge of the region.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being friendly and approachable is key, so consider volunteering or taking part in community events to enhance these skills.
✨Tip Number 3
Ensure you have a good understanding of safe driving practices and vehicle checks. You might want to review the latest road safety regulations and even take a refresher course if needed, as this shows commitment to safety.
✨Tip Number 4
Be prepared to discuss your time management skills. Think of examples where you've successfully managed your time, especially in busy or challenging situations, as this will demonstrate your ability to work independently.
We think you need these skills to ace Home Delivery Driver - Food Warehouse - Gapton Hall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Home Delivery Driver. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Customer Service Skills: Since this position involves direct interaction with customers, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service in previous roles.
Showcase Driving Experience: Make sure to mention your driving experience, including the duration of your driving licence and any relevant qualifications. If you have experience with safe driving practices or van loading procedures, include that as well.
Be Professional and Concise: When writing your application, maintain a professional tone but keep it concise. Use clear language and bullet points where appropriate to make your skills and experiences easy to read.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly attitude and willingness to go the extra mile for customers.
✨Demonstrate Safe Driving Practices
Since road safety is crucial for this role, be ready to discuss your driving experience. Mention your clean driving record and any specific training or certifications you have that relate to safe driving practices.
✨Emphasise Time Management Abilities
This job requires working independently and managing your time effectively. Prepare to talk about how you prioritise tasks and ensure timely deliveries, especially during busy periods.
✨Be Flexible and Adaptable
The role involves varying shift patterns, so it's important to show your flexibility. Discuss your availability and willingness to adapt to different schedules, as well as any previous experiences where you've had to adjust quickly to changes.
