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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of Iceland Foods, think about how you can create a positive experience for customers. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Be prepared to discuss your teamwork abilities. Reflect on past experiences where you've worked as part of a team, especially in high-pressure situations, and be ready to share these examples during your conversation.
✨Tip Number 4
Show enthusiasm for the role and the company. Research Iceland Foods and mention specific aspects of their service or values that resonate with you. This will demonstrate your genuine interest and commitment.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Home Delivery Driver at Iceland Foods entails. Familiarise yourself with the responsibilities, such as delivering shopping and providing excellent customer service.
Tailor Your CV: Highlight relevant experience in your CV that showcases your driving skills, customer service abilities, and teamwork. Mention any previous roles where you had to manage a busy workload or interact with customers.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role. Emphasise your interpersonal skills and your ability to handle challenges on the road. Make it personal and show why you would be a great fit for Iceland Foods.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure all information is accurate. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a driving role or another job. Emphasise your willingness to help out in other areas of the store when needed.
✨Be Ready for the Open Road
Since this job involves driving, it's important to express your love for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage time effectively to meet delivery schedules.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to the role and your understanding of the demands of the job.
