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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with Iceland Foods' values and customer service standards. As a Home Delivery Driver, you'll be the face of the company, so understanding their commitment to exceptional service will help you connect better with customers.
✨Tip Number 2
Practice your driving skills and ensure you're comfortable navigating local routes. Being efficient on the road not only helps with timely deliveries but also shows your ability to handle the hectic workload mentioned in the job description.
✨Tip Number 3
Prepare to demonstrate your interpersonal skills during any interviews or assessments. Think of examples where you've provided excellent customer service or worked effectively as part of a team, as these are key qualities for this role.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since shifts can start early and finish late, showing that you're adaptable and willing to work varied hours will make you a more attractive candidate.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or delivery roles. Emphasise your driving licence details and any previous roles that required strong interpersonal skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company's values. Mention your ability to handle a hectic workload and your commitment to providing excellent service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Ready for a Fast-Paced Environment
Iceland Foods is looking for self-starters who can juggle a hectic workload. Prepare to talk about how you manage your time and stay organised, especially when faced with tight schedules or unexpected challenges on the road.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. During the interview, express why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and commitment to the role.
