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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional customer service.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the open road.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
The predicted salary is between 22000 - 30000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on both customers and hiring managers.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road, such as delays or difficult customers. Demonstrating problem-solving skills will highlight your ability to maintain excellent service under pressure.
✨Tip Number 4
Emphasise your teamwork abilities, especially since the role requires helping out in-store when needed. Sharing examples of past experiences where you've worked well with others can strengthen your application.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any skills that align with being a self-starter and a team player.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for customer service. Mention your ability to handle a hectic workload and your commitment to providing excellent service.
Highlight Your Driving Experience: Since a valid driving licence is essential, ensure you mention your driving experience clearly. Include how long you've held your licence and any relevant driving qualifications or training.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people and provide exceptional service.
✨Demonstrate Team Spirit
This role requires you to be a team player, so be prepared to discuss how you've worked collaboratively in past jobs. Mention any experiences where you helped out beyond your usual duties, like jumping on the checkout or assisting colleagues, to show that you're willing to lend a hand when needed.
✨Emphasise Your Driving Experience
Since a valid driving licence is essential for this position, be ready to talk about your driving history. Highlight your safe driving record and any relevant experience you have with deliveries or navigating busy areas. This will reassure them that you can handle the responsibilities of the job.
✨Prepare for Flexibility
Shifts can start as early as 6am and finish as late as 11pm, so it's important to show your flexibility. Be honest about your availability and express your willingness to adapt to the needs of the business. This will demonstrate that you're committed to the role and ready to take on the challenges that come with it.
