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For Companies At a Glance
- Tasks: Deliver shopping to customers, provide top-notch service, and support store operations.
- Company: Join Iceland Foods, a leading retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: Perfect for those who love the open road and want to make a difference in customer experiences.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
The predicted salary is between 24000 - 33600 £ per year.
Overview
We\’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you\’ll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to:
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Benefits
- 15% discount
- Optional health care plan
- Grocery Aid
- Christmas vouchers
- Minimum 28 days holiday (including Bank Holidays)
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
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Home Delivery Driver - Hartlepool employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver - Hartlepool
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on both customers and hiring managers.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road, such as delays or difficult customers. Sharing specific examples can demonstrate your problem-solving abilities and commitment to excellent service.
✨Tip Number 4
Emphasise your teamwork skills, especially since the role involves supporting store operations. Mention any past experiences where you've successfully collaborated with others to achieve a common goal.
We think you need these skills to ace Home Delivery Driver - Hartlepool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight the importance of customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any skills that demonstrate your ability to handle a hectic workload and work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for providing excellent service. Mention your driving licence details and how you can contribute to the team at Iceland Foods.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Be ready to share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, discuss times when you've worked collaboratively with others, whether in a previous job or in a different setting. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Prepared for a Hectic Workload
The job can get busy, so it's important to show that you can handle a fast-paced environment. Talk about your time management skills and how you prioritise tasks when things get hectic. This will demonstrate that you're ready for the challenges of the role.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. Being able to articulate why you want to work for them and how you align with their customer-first approach will set you apart from other candidates. It shows genuine interest and commitment to the role.
