At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
Job title: Home Delivery Driver
Hourly rate: Β£13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, minimum 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
Weβre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youβll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role You Can Expect To
- Ensure safe van loading procedures are followed (i.e. heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Locations
Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver
β¨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing exceptional service as a Home Delivery Driver.
β¨Tip Number 3
Be ready to discuss your teamwork experience. Since the role requires collaboration with store operations, highlighting instances where you've successfully worked as part of a team will make you stand out.
β¨Tip Number 4
Prepare to talk about how you handle stressful situations on the road. Being able to remain calm and collected while juggling deliveries and customer interactions is key to succeeding in this role.
We think you need these skills to ace Home Delivery Driver
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous driving roles, customer service experience, or teamwork examples that showcase your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work for Iceland Foods and how your skills can contribute to their team. Be personable and show your passion for customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important traits for a delivery driver.
How to prepare for a job interview at Iceland Foods
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
β¨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
β¨Prepare for a Hectic Workload
The job can get busy, so it's important to show that you can manage a hectic schedule. Talk about your time management skills and how you prioritise tasks. Mention any experience you have juggling multiple responsibilities effectively.
β¨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. During the interview, express why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and commitment to the role.