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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
The predicted salary is between 24000 - 30000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with Iceland Foods' values and customer service standards. When you understand what the company stands for, you can better demonstrate how your personal values align during any interviews or discussions.
✨Tip Number 2
Highlight your driving experience and customer service skills in conversations. Be ready to share specific examples of how you've successfully handled challenging situations on the road or provided excellent service to customers.
✨Tip Number 3
Network with current or former employees of Iceland Foods if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Home Delivery Driver.
✨Tip Number 4
Be prepared for a flexible work schedule. Show your willingness to adapt to various shifts and tasks, as this will demonstrate your commitment to being a team player and your readiness to contribute to the wider store operation.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role involves delivering shopping and providing exceptional customer service, make sure to emphasise any previous experience you have in customer-facing roles. Use specific examples to demonstrate your interpersonal skills.
Showcase Teamwork Abilities: Mention your ability to work as part of a team, especially in a retail or delivery context. Provide examples of how you've collaborated with others to achieve common goals or overcome challenges.
Detail Your Driving Experience: Clearly state your driving experience, including how long you've held your licence and any relevant driving qualifications. If you have experience with delivery driving, be sure to include that as well.
Express Enthusiasm for the Role: Convey your passion for the open road and working in a dynamic environment. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a driving role or another job. Emphasise your willingness to help out in various store operations, like jumping on the checkout when needed.
✨Be Ready for the Open Road
Since this job involves driving, make sure to talk about your driving experience. Mention your clean driving record and any relevant qualifications. You might also want to share your love for driving and how you manage the challenges of being on the road.
✨Prepare for Flexibility
Shifts can start early and finish late, so it's important to show that you're flexible with your availability. Discuss your willingness to adapt to different shift patterns and how you manage your time effectively to meet the demands of the job.
