At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, supportive training, and flexible shifts from 6am to 11pm.
- Why this job: Be the face of Iceland, connect with customers, and work in a dynamic team environment.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Ideal for self-starters who thrive in a fast-paced, customer-focused role.
The predicted salary is between 24000 - 33600 £ per year.
Overview
Job title: Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role You Can Expect To
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with Iceland Foods' values and customer service standards. When you get the chance to speak with someone from the company, mention how your personal values align with theirs, showcasing your commitment to providing exceptional service.
✨Tip Number 2
Highlight your driving experience and knowledge of the local area during any conversations or interviews. Being able to navigate efficiently and knowing the best routes can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will show that you're ready to jump in and help out wherever needed, whether it's on the road or in-store.
✨Tip Number 4
Be prepared to discuss how you handle challenging situations on the job. Whether it’s dealing with difficult customers or unexpected delays, showing that you can maintain a positive attitude and find solutions will impress potential employers.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any skills that align with being a self-starter and a team player.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for customer service. Mention your driving experience and how you can contribute to the team at Iceland Foods.
Highlight Availability: Since shifts can start as early as 6am and finish as late as 11pm, clearly state your availability in your application. This shows flexibility and willingness to meet the company's needs.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people and provide exceptional service.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, like jumping on the checkout or assisting with stock.
✨Highlight Your Driving Experience
Since a valid driving licence is essential for this position, make sure to talk about your driving history. Mention how long you've been driving, any relevant experience you have with deliveries, and your understanding of road safety. This will reassure them of your capability behind the wheel.
✨Prepare for a Hectic Workload
The job can be fast-paced and challenging. Discuss your time management skills and how you prioritise tasks when juggling multiple responsibilities. Providing examples of how you've successfully managed a busy workload in the past will show that you're ready for the demands of the role.