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For Companies At a Glance
- Tasks: Deliver shopping to customers, providing top-notch service and supporting store operations.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Perfect for those who love driving, interacting with people, and making a difference daily.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great interpersonal skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver on time but also impress your potential employer with your initiative.
✨Tip Number 2
Brush up on your customer service skills. As a Home Delivery Driver, you'll be the face of Iceland Foods, so practice how to engage positively with customers and handle any queries or issues they might have.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Since the role involves supporting store operations, think of examples where you've successfully worked as part of a team and how you contributed to achieving common goals.
✨Tip Number 4
Show your enthusiasm for the role during any interviews. Expressing your passion for driving and delivering excellent service can set you apart from other candidates and demonstrate that you're a great fit for the team.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or delivery roles. Emphasise your interpersonal skills and any previous driving experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role. Mention your love for driving, your commitment to customer satisfaction, and your ability to handle a busy workload.
Highlight Your Driving Qualifications: Clearly state your driving licence details, including how long you have held it and any points on your record. This is crucial for the application process.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Prepare for the Open Road
Since this job involves driving, make sure to talk about your driving experience. Mention your clean driving record and any relevant qualifications. You might also want to share how you manage your time effectively on the road, especially during busy shifts.
✨Be Ready for Flexibility
Shifts can start early and finish late, so it's important to show that you're flexible with your availability. Discuss your willingness to adapt to different shift patterns and how you manage your work-life balance to accommodate this.
